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January 1998

Recommendations for responsible monitoring and regulation of clinical software systems.
Miller RA and Gardner RM; JAMIA 1997; 4: 442-457.
[ see abstract below ]

In this position paper the authors provide important background by noting that in the 1960's, the United States FDA began new discussions on the regulation of stand-alone software programs as "medical devices". In response, a consortium of organizations has developed recommendations for public and private actions to accomplish responsible monitoring and regulation of clinical software systems.

The authors state in their introduction that, "The consortium believes that implementation of any new procedures for regulation of clinical software systems as medical devices requires detailed prior analysis of regulatory relevance to, or impact on, clinical software vendors, health care providers, and patients. Failure to carry out analyses prior to regulatory actions could halt progress in an emerging new industry that has substantial potential to improve the quality of health care delivery. Manufacturers, users, and patients cannot tolerate the delays in critical software improvements that might result from excessive governmental review and approval processes." The authors have provided a consolidated version of the extensive recommendations resulting from this process.

By way of background, the term clinical software system is defined as individual computer application programs, or interconnected groups of such programs that are directly used in providing health care. Despite the wide range of application and the extensive penetration of this technology into virtually all aspects of healthcare, there are no generally accepted standards for the use, evaluation, and monitoring of clinical software systems. The FDA is only beginning to address appropriate policy in this regard even though its original perception was FDA that such software should be the subject of regulatory oversight.

Interestingly, the authors highlight some obstacles to the evaluation and monitoring of clinical software systems. They note that even the "simplest" of "turnkey", "as is" programs is difficult to evaluate, given the fact that individual clinical vendor products number in at least the thousands. Now with the advent of the world-wide-web, the numbers are expanding even greater, and typically reflect a greater variability in quality. The conditions under which such systems are evaluated may differ dramatically, given the differences in maturity of various systems, the clinical setting in which they are tested and used, and the relative lack of information regarding true impact of these systems on patient care.

Although the evaluation of turnkey software products is very difficult, the chances for evaluating complex, interconnected clinical software systems are even more remote. The authors offer an example in which a healthcare institution decides to purchase and connect a series of applications for their laboratory, pharmacy, admission/discharge/transfer, dietary, and clerical order processing activities: "If the institution considers ten different vendors that produce products of the sort begin considered, there are 100,000 different basic configurations possible. Major referral centers install dozens of individual software components, each selected from more than a hundred possible product configurations. One hundred choices for each of 23 components yields a trillion possible overall configurations for each large site!"

Additional obstacles to evaluation and monitoring of clinical software systems include the variability introduced by systems which are changed over time, and performed in the context of users whose insight, training, and facility with various systems is highly variable. This variability depends in part on the life-cycle of such products in various healthcare facilities.

It is the responsibility of the FDA to regulate medical devices that are: (a) commercial products used in patient care; (b) devices used in the preparation or distribution of clinical biological materials; or (c) experimental devices used in research involving human subjects. The FDA depends mainly on vendors to submit their products voluntarily for initial review and post-review revisions. The review process is additionally varied by the differences among the orientations of different expert reviewers and consultants.

The resulting consensus process arose from inputs from a variety of organizations with particular interest and expertise in the area of clinical software. The five general recommendations of the consortium are summarized as follows:

(1) Recommend four categories of clinical software system risks and four classes of measured regulatory actions as a template for clinical facilities, vendors, and regulatory agencies to use in determining how to monitor or regulate any given clinical software system.

(2) Recommend local oversight of clinical software systems whenever possible.


(3) Recommend that the FDA focuses its regulatory efforts on those systems posing highest clinical risk that give limited opportunities for competent human intervention.

(4) Recommend adoption by vendors and software producers of a code of good business practices.

(5) Recommend cooperation among health information-related organizations, clinical professional organizations, vendor organizations, regulatory agencies, and user communities in advancing knowledge and improved applications.

We should look forward to more rational approaches to the regulation of such critical components of contemporary healthcare.


Return to the Current Literature Review Front Page, or read the abstract:




ABSTRACT

In mid-1996, the FDA called for discussions on regulation of clinical software programs as medical devices. In response, a consortium of organizations dedicated to improving health care through information technology has developed recommending for the responsible regulation and monitoring of clinical software systems by users, vendors, and regulatory agencies.

Organizations assisting in development of recommendations, or endorsing the consortium position include the American Medical Informatics Association, the Computer-based Patient Record Institute, the Medical Library Association, the Association of Academic Health Sciences Libraries, the American Health Information Management Association, the American Nurses Association, the Center for Healthcare Information Management, and the American College of Physicians.

The consortium proposes four categories of clinical system risks and four classes of measured monitoring and regulatory actions that can be applied strategically based on the level of risk in a given setting. The consortium recommends local oversight of clinical software systems, and adoption by healthcare information system developers of a code of good business practices.

Budgetary and other constraints limit the type and number of systems that the FDA can regulate effectively. FDA regulation should exempt most clinical software systems and focus on those systems posing highest clinical risk, with limited opportunities for competent human intervention.
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